SAS drives disappearing with error

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1

I’ve had a Gigabyte GA-7TESM and recently purchased (4) 8TB disks as offered on 5/9 from Rhinotech. These are attached via a SAS cable to the motherboard port. (The (4) other SATA drives to the motherboard’s SAS port are working normally.)
The problem is when I add them to the array, they disappear. There is an error message in dmesg for each attempt:

aa
aa913×742 68.2 KB

Help. Where do I start?

2

It looks like the drive that is SDI in the photo is bad. Figure out which drive that is using the serial number and unplug it completely.

3

Thanks for the idea. These were Seagate refurbed in static bags, so maybe bad. but…
I eBay purchased a 9207-8i SAS card, hoping that it will work under that. The 2008 SAS controller built in doesn’t do 4KN drives.
I’ll let you know

4

Well, the 9207-8i arrived, and moved the new data cable and these 4 disks over to it. Same error on all four drives, like before.
The disks starting with 3500 are the 4 new disks ( sdb, sdc, sdd, sde ).
03:00.0 SAS 9207 (LSI 2308 chipset) is PCIe card (new)
05:00.0 SAS 2008 is built into the motherboard
How do I attach a diagnostic file? (Forum won’t allow .ZIP)
What am I missing?

5

Is your 9207 on P20 or P21 firmware?

6

The Avago Technologies Config Utility shows:
LSI2008-IT - 20.00.04.00-IT
SAS9207-8i - 20.00.07.00-IT
Or is there something else I’m looking for? I found 9702-8i package P20 on the Broadcom site.

/bin# sas2flash -list
LSI Corporation SAS2 Flash Utility
Version 20.00.00.00 (2014.09.18)
Copyright (c) 2008-2014 LSI Corporation. All rights reserved

    Adapter Selected is a LSI SAS: SAS2308_2(D1) 

    Controller Number              : 0
    Controller                     : SAS2308_2(D1) 
    PCI Address                    : 00:03:00:00
    SAS Address                    : 500605b-0-074b-7f40
    NVDATA Version (Default)       : 14.01.00.06
    NVDATA Version (Persistent)    : 14.01.00.06
    Firmware Product ID            : 0x2214 (IT)
    Firmware Version               : 20.00.07.00
    NVDATA Vendor                  : LSI
    NVDATA Product ID              : SAS9207-8i
    BIOS Version                   : 07.39.02.00
    UEFI BSD Version               : 07.27.04.00
    FCODE Version                  : N/A
    Board Name                     : SAS9207-8i
    Board Assembly                 : N/A
    Board Tracer Number            : N/A

    Finished Processing Commands Successfully.
    Exiting SAS2Flash.

Thanks!

7

Well, I moved the SAS card and the 4 SAS drives to my desktop as a test. They all show up fine. Formatted, copied 1TB over at expected speeds. They work fine.
I moved them back, and nothing. I tried with the onboard SAS controller disabled, but still didn’t work.
Any thoughts before I contact unRAID support?